Privacy Policy

1. Who We Are

This Privacy Policy applies to GoldKey Hollywood Sunrooms & Patios, located at 3850 N 29th Terrace Suite 108, Hollywood, FL 33020, and operating the website hollywoodsunrooms.com. If you have questions about this policy, contact us at contact@hollywoodsunrooms.com.

2. Information We Collect

We collect information in two ways:

Information You Provide Directly

When you fill out a contact form or request an estimate on our website, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We use a third-party form service (Tally) to process form submissions. Tally has its own privacy policy that governs how they handle that data.

Information Collected Automatically

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical data, including your IP address, browser type, referring URL, pages viewed, and time spent on the site. We use Vercel Analytics to understand how visitors use our site. This data is collected in aggregate and is not used to personally identify you.

3. Cookies

Our website may use cookies - small text files stored in your browser - to help the site function properly and to understand how visitors navigate the site. Analytics tools may set cookies to distinguish returning visitors. You can disable cookies in your browser settings, though doing so may affect how parts of the site function.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and questions
• Schedule on-site consultations and follow up on project inquiries
• Communicate with you about your project before, during, and after work is completed
• Understand how visitors use our website so we can improve it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. How We Share Your Information

We share your information only in the following circumstances:

• Service providers: We may share data with third-party tools that help us operate our website and business (such as our form provider and analytics platform). These providers are only authorized to use your data to provide services to us.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: If our business is sold or transferred, your information may be included as part of that transaction.

6. Data Retention

We retain contact form submissions and project inquiry data for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of a project relationship and for a reasonable period afterward for recordkeeping. Analytics data is retained according to the policies of the analytics platform we use.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to know what personal information we have collected about you
• The right to request deletion of your personal information
• The right to correct inaccurate information
• The right to opt out of certain uses of your data

To exercise any of these rights, contact us at contact@hollywoodsunrooms.com. We will respond within a reasonable timeframe.

8. Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party site you visit.

10. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, contact us at contact@hollywoodsunrooms.com and we will remove it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us: